Witness contact checklist
Use the parts that fit your situation. Safety, medical care and official instructions take priority over completing the list.
- Ask what the person saw or heard with an open question
- Request a name and preferred contact method
- Note where the witness was positioned
- Record the date and method of the conversation
- Ask whether an insurer or agency already contacted them
- Stop if the person does not want further contact
Keep with each witness
Keep original records together and use copies when you need to annotate, share or sort them.
- Contact details stored privately
- Original text, email, audio or written statement
- Your factual contact log
- Any photos or video the witness voluntarily shared
- A record of who received a copy
Why this matters
Separating the original account from your summary protects the witness's language and makes the contact history easier to understand.