Privacy

Information stored on your device

The accident-plan tool saves a draft in localStorage so an accidental refresh does not erase your answers. A completed plan is also saved locally so you can return to it and mark checklist items complete. The answers can include the crash date or timing; street, cross street or highway; crash type; injury or immediate-danger answer; responding agency and report-number status; issues you selected; insurer-contact status; and requested help topics. The completed-plan record also stores the IDs of plan tasks you mark complete.

The evidence workspace stores selected checklist labels and the ledger entries you type. A ledger entry can include a category, date, description, amount or quantity, unit and status. Available categories are Evidence, Medical bill, EOB or insurance statement, Mileage, Missed work, Self-employment, Vehicle or property, and Communication. Descriptions can contain sensitive details, so enter only what you need to organize your own records.

The optional insurance-call log stores the call date and time, insurer role, company, representative name or initials, no more than the last four characters of a claim reference, call purpose, the request or decision you record, your next action and a follow-up date you enter. The planning answers used to build a call plan are not saved. Avoid entering policy numbers, medical history, account credentials or complete identifiers.

No files are uploaded. Accident-plan PDF creation, evidence-workspace CSV export and printing happen in your browser; these actions do not upload the output to San Jose Accident Help. The report finder, deadline, SR-1, vehicle and claim-factor tools do not submit their answers to a San Jose Accident Help server database.

• Use “Delete saved copy” to remove a completed accident plan
• Use “Delete workspace” to remove all evidence-workspace entries and checklist selections
• Use “Delete entire private log” to remove the insurance-call log
• Complete or restart the accident plan to remove its draft; restarting also removes the saved result
• Clear this site's browser data to remove all current localStorage records
• Avoid entering details the tool does not request
• Do not enter crash-report numbers, full claim or policy numbers, medical history or account credentials into organizer fields

Optional GJEL contact request

The free accident plan and other tools do not require a name, email address or telephone number. Where the optional GJEL form is shown, if you separately choose “Ask GJEL to contact me,” San Jose Accident Help collects only the fields shown in that form: your name; whether you prefer telephone or email; the telephone number or email address you provide; approximate accident date; accident city; whether someone was injured (yes, no or unsure); and whether you already have an attorney for the accident (yes or no). The form also records a request reference, source page, coarse placement, submission time, delivery state, and the disclosure and consent versions shown to you.

The purpose is to deliver the contact request to GJEL Accident Attorneys, let GJEL respond, prevent duplicate or abusive submissions, provide a confirmation reference, and document attribution, disclosure, consent and delivery. GJEL pays nothing for this pilot or for your request, and there is no referral fee or share of legal fees. The form is not used to decide whether you have a case. It does not automatically copy your accident-plan answers, organizer entries, local browser storage, report details or analytics identifier.

When you submit, the complete form, consent version and submission time exist briefly in server memory and are sent through Resend only to GJEL's fixed recipient address. The San Jose Accident Help application does not save the complete request in a database. Resend processes the destination, message metadata and message content to deliver the email and may retain data according to the account configuration, its service terms, legal obligations and documented provider practices. GJEL then independently controls the email and intake information it receives under its own retention and privacy practices.

Juris Digital receives a separate metadata-only email receipt for delivery attribution and audit. It contains the request reference, normalized source page, coarse placement, timestamp, delivery state, and disclosure and consent version IDs. It does not contain your name, telephone number, email address, accident date, city, injury answer, attorney-status answer, accident-plan answers or a narrative. Juris Digital may retain that metadata-only receipt for up to 24 months, then delete or de-identify it unless a longer period is reasonably required for a legal obligation, dispute, security investigation or preservation request.

• Consent remains unchecked until you choose it
• The only recipient is GJEL Accident Attorneys—not an unnamed network of firms
• The request is not sold, resold, rotated or rerouted
• If GJEL cannot accept the request, the site does not silently send it elsewhere
• Submitting does not create an attorney-client relationship
• Do not rely on the request to protect a deadline; GJEL must separately confirm representation in writing

Hosting and optional analytics

Juris Digital uses Vercel to host and deliver San Jose Accident Help. When a browser requests a page or asset, Vercel may process technical information such as IP address, approximate location derived from it, browser and device information, requested URL, referral information, date and time, performance data and security or diagnostic logs. Vercel documents its own processing and retention practices in its privacy notice.

Google Analytics is optional. Its script is not requested and its analytics cookies are not set by San Jose Accident Help unless you select “Allow analytics.” The notice shown before that choice identifies San Jose Accident Help and Google, the information categories, the measurement purpose and the 180-day choice period. Selecting the button gives consent before the tag loads for those parties to collect and record the described page, referral, browser, device, pseudonymous identifier, timing and approximate-location information for site measurement. Mere use of the site is not treated as analytics consent.

If allowed, Google may receive the page URL and title, referrer, browser and device information, a pseudonymous browser identifier, interaction timing and approximate location derived from an IP address. The application tag denies advertising storage, ad user data, ad personalization, Google signals and interest-group storage, and configures first-party Analytics cookies to expire after no more than 180 days without rolling renewal. A separate publisher-controlled release switch remains off until the GA property is verified with two-month data retention, automatic form interactions and other Enhanced Measurement events disabled, and no User-ID, advertising links, Google Signals or user-provided data collection. A clean-browser network check must also confirm that tool and form data stay out of Analytics.

The application does not send Google accident dates, street or highway entries, crash type, injury or danger answers, agency or report status, selected concerns, insurer-contact answers, customized plan tasks, evidence-workspace entries, medical or wage ledger entries, or insurance-call notes. Tool answers are not placed in page URLs. You can decline without losing any tool or content, and you can change the choice using “Analytics choices” in the footer. Declining later stops future collection from this site and removes Google Analytics cookies that the site can identify in the current browser; it does not erase information Google previously received.

Electronic communications and tracking controls

San Jose Accident Help does not use session replay, keystroke capture, form-field analytics, chat recording, advertising pixels or call-tracking scripts. The site does not transmit the values typed into the optional GJEL form while a visitor is entering them. The same-origin form request is sent only after the visitor checks the GJEL-specific consent and selects the submit button; Resend then processes the completed request on the server for delivery to GJEL.

Consent is specific to the activity described where the choice appears. Choosing optional Google Analytics does not authorize transmission of accident-plan answers or GJEL form fields, and submitting the GJEL form does not authorize optional analytics. A visitor can decline analytics and still use every free tool. This separation is enforced in the application and described here so privacy choices are made before the relevant collection or transmission occurs.

California privacy statutes and court decisions make the timing, clarity and scope of consent important. These controls reduce unnecessary collection; they do not turn a footer or policy into a waiver of a visitor's legal rights. Report an unexpected tracker or transmission through the privacy contact so it can be investigated promptly.

• No Google Analytics request before a visitor selects “Allow analytics”
• No form-field values, tool answers or request references sent to Google Analytics
• No session-replay, keystroke-capture, chat-recording, advertising-pixel or call-tracking code
• No transmission of GJEL form fields while a visitor is typing
• A separate, required GJEL-specific consent before form submission
• Analytics choices available from the footer at any time

Information you send by email

If you email Juris Digital with a privacy question, correction or general inquiry, Juris Digital receives the email address, name and message content you choose to provide, along with ordinary email metadata. That information is used to respond, document the request, maintain the site and meet applicable legal or security obligations. It is retained only as long as reasonably necessary for those purposes.

Do not email medical records, photographs, crash reports, report or claim numbers, insurance documents, account credentials or a detailed accident narrative. San Jose Accident Help cannot use the corrections or privacy mailbox to give emergency, medical, insurance or legal help. A GJEL contact request should be submitted only through the clearly labeled form after reading its notice and choosing the firm-specific consent.

Sharing and advertising

San Jose Accident Help does not sell personal information or disclose a submitted legal-help request to an advertising network, data broker, insurer or another law firm. After affirmative consent, the full separate form is processed by Resend for delivery only to GJEL Accident Attorneys. Juris Digital receives only the metadata receipt described above. The request is not resold or rerouted, and the free tools do not transmit their answers to GJEL.

The optional analytics notice identifies Google, the information categories and purpose before the script loads. Contact-form fields, consent, delivery status and request reference are not sent to Google Analytics, advertising pixels or session-replay tools.

Access, deletion and withdrawal requests

Use the privacy contact shown on this page to ask what information Juris Digital has, request correction or deletion where applicable, or withdraw a prior request for GJEL contact. Include the public request reference if you have it. Because the attribution receipt contains no identity or contact detail, the reference helps us locate it without collecting additional accident information. We may need enough information to verify that a request concerns you.

If the complete request has already been delivered, Juris Digital cannot recall the email or control GJEL's records. We will forward or coordinate an access, deletion or no-further-contact request with GJEL and Resend where applicable, subject to identity verification, legal obligations and permitted exceptions. You may also contact GJEL directly. Withdrawal does not undo processing or delivery that already occurred and does not itself create or end an attorney-client relationship.

Device-only tool records cannot be accessed or deleted by Juris Digital; use the tool's delete control or clear this site's browser data.

This notice is updated before a new feature changes the categories of information collected, the purposes for using it, the parties that receive it or the retention approach. The publication record below shows the latest substantive update.