First actions
The same calm sequence applies across crash types, but the useful evidence can differ.
- Address immediate danger and medical needs
- Record the precise road, cross street or freeway
- Exchange available party and insurance information
- Identify witnesses and the responding agency
- Back up photos, video and messages without editing originals
Evidence specific to this crash
Collect only what is safe and available. Do not enter traffic, confront another person or delay care to complete a checklist.
- Crosswalk, curb, signal phase and intended walking path
- Lighting, parked vehicles and other visibility conditions
- Shoes, clothing, bag and damaged personal items
- Vehicle position and damage when safely visible
- Transit, store or doorbell-camera locations that may have recorded the area
San Jose reports and records
Save any incident card and check the official page for the agency that investigated. Separately check the California DMV's reporting criteria; a police report, insurer notice and DMV report are different records.