First actions
The same calm sequence applies across crash types, but the useful evidence can differ.
- Address immediate danger and medical needs
- Record the precise road, cross street or freeway
- Exchange available party and insurance information
- Identify witnesses and the responding agency
- Back up photos, video and messages without editing originals
Evidence specific to this crash
Collect only what is safe and available. Do not enter traffic, confront another person or delay care to complete a checklist.
- Driver, owner, vehicle and plate information
- Insurance card or policy details exchanged at the scene
- Written insurer responses about coverage status
- Your declarations page and applicable policy documents
- Damage estimates, medical records and out-of-pocket costs
San Jose reports and records
Save any incident card and check the official page for the agency that investigated. Separately check the California DMV's reporting criteria; a police report, insurer notice and DMV report are different records.